LayerSpace user guide


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Chapter 3 - Getting Started

ACCOUNT DETAILS
When you have logged in to LayerSpace you will see various details of your account shown which are listed under ‘ACCOUNT DETAILS’. This is the main LayerSpace control panel. You can get to this page from the main website by clicking ‘YOUR ACCOUNT’ on the top navigation bar.

MODIFY/CANCEL
You can upgrade or downgrade your account, add or remove options such as Passwords and Lighbox, or cancel your account completely using the link to this page. This is also the page to go to if you have a voucher to use.
NOTE:
Alterations (other than cancellation) cannot be carried out until a previous change has been completed. This is due to the way the payment system works. An alteration is completed when the next payment is taken for your LayerSpace.

INVOICES
Here you can view your payment history and print out invoices.

MESSAGES
From time to time you will be sent messages which are accessed using the messages link from this page. Only messages concerned with aspects of your LayerSpace will be sent to you. You can mark messages as read, unread, or delete them, and you can sort messages using various criteria.

CHANGE PASSWORD
To change the password used to log in to your account.

CHANGE EMAIL ADDRESS
To change the email address to which LayerSpace messages are sent.

CHANGE PAYPAL TO CREDIT CARD
If you see this option you are still paying by PayPal. We no longer offer PayPal as a payment option so you can use this link to change to a credit card payment system.

EDIT ADDRESS/COMPANY
To change the address and/or company to which LayerSpace invoices are addressed.

SUPPORT TICKETS/NEW SUPPORT TICKET
If you experience a problem with your LayerSpace account and you cannot find a solution from the help page or the FAQs, please raise a support ticket and a LayerSpace represntative will be in touch to help. Open support tickets can be viewed here too.

LIGHTBOX SELECTIONS/SALES ORDERS
All LightBox selections and print orders are logged here, allowing you to take the appropriate action.

RECOMMEND A FRIEND
This is a simple form which allows you to send an invitation from LayerSpace to a friend. Your friend will be welcomed with a discount voucher for money off their first LayerSpace payment, and when they successfully sign up, you will be sent a voucher to reduce your regular monthly payments. If you recommend enough people you could reduce your LayerSpace bill to just £1 a month!

YOUR WEBSITES
This takes you to the main content management area for all your Spaces.

DOMAINS
Click here to add a domain name and hosting to your account.

JUMP TO
This is a drop down list giving you a quick link to the main areas of the content management system. It is the primary navigation tool in the Content Management System.

Latest news  view all »

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• New CMS and other features
Great news for all our customers, we have redesigned our CMS (Content Management System) to give it...
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• New feature: More SEO options for pages
We have just added the option to set separate page titles, keywords and descriptions for every page...
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• What makes us different
I was wondering what to write for a new post and I thought why not give my take about what makes...
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• Split an image gallery into sub-galleries
Another new feature from LayerSpace websites – it’s been a while coming because there...
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Testimonials

"Just wanted to say that I love my new website. It was so easy to set up and design in such a way that it is as close as possible to my old custom designed site and it's incredibly easy to update with new work. The price is great too and I can't say enough good things. I think you have a terrific product here!"
Claire Newman-Williams

"Many thanks once again for all your help and speedy responses. Google search is now working, comes up third result down, well pleased. "
Matthew Courtney

"I wanted to say how impressed I am with Layerspace. I'm thrilled with my new website and everyone has been very complementary about it. "
Keir Aubrey

"This is great. I'm really impressed. It's arguably better than my current custom-built site"
Simon Stanmore

"I've been really pleased with it all - my save to upload process is now minutes and used to be hours!"
Fi Morse

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Contact
t: +44 (0)20 7359 1114
e: info@layerspace.com

  

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